Frequently asked questions
Do you take a deposit?
Yes. For most package bookings, a simple 20% deposit is taken, as well as a signature on our contract to let us know that you're committed to the booking as much as we are! For more complex high value bookings, a 25% deposit may be requested to secure our attendance. You will be made aware of this from the outset, and the online payment methods are really simple to use.
How far do you travel?
We're happy to travel where ever my work takes me. A standard fuel charge is added to any booking at 55p per mile, as well as £10.80 per hour (pro-rata) for journeys longer than 1 hour.
Can I add additional hours?
Of course. We can add hours on to your booking in the planning process, these are charged at £50p/h +VAT. If you'd like to extend on the evening, it's completely at the discretion of the photo booth operative. In this case, it must be paid as cash, and the standard rate is £60p/h.
How do I check your availablilty?
That's simple: just get in touch! We refuse to take any money, or process a booking before I've had the opportunity to introduce myself and the services personally, whether that be via phone, email or even an in-person meeting.
Are you insured?
Yes! We carry all of the relevant documentation that your venue may request. This includes PAT Test Certificates, Public Liability Insurance up to the value of £5 Million, as well as Personal Professional Indemnity Insurance.
Can I reserve a specific photo booth?
Yes. We can reserve a specific booth for your booking, however this is done on a first come, first serve basis. You will be notified of this on booking. We also reserve the right to bring along a different booth if your selected booth has a defect or issue - we'd rather provide a different photo booth than let you down completely.