Last Updated: 17/02/2021
Upon completion of a booking form you are legally bound to fulfil all required payments as per your booking form unless notice of cancellation is made under the terms in section 5.
After completion of a booking form the specified event date will be reserved ; but not secured.
Upon receipt of deposit and booking form, MCR Photobooths will reply with confirmation, meaning your booking is secured. Your booking will then go ahead unless MCR Photobooths decides it can no longer honour the contact.
Once confirmed by both parties the client and MCR Photobooths are legally bound to perform the duties set out in the booking form and the terms and conditions.
1. Securing the booking
Until secured MCR Photobooths may withdraw any offer it has made.
Once you have agreed to a booking you will have a 7 day period, starting from the day after you entered into a contract with us, in case you change your mind.
During this period you are entitled to a full refund, minus any costs we may have incurred in processing your agreement.
After the 7 days your deposit will become non-refundable and if you decide to cancel you have also incur reasonable fees for any services we have provided already, if these are of a more value than the original deposit.
Deposits cannot normally be made in cash. PayPal or Bank Transfer is the preferred method of payment.
Bookings made with less than 7 days until the scheduled event will require full payment upfront unless paying cash on the night at the start of the event.
The remaining balance may usually be paid up to 7 days before the scheduled date. Cash on the night is a preferred payment, however this may not be available in some situations.
For all cash on the night payments, performance or setup may not be completed unless payment is made before the event start time.
If you require other payment arrangements, please let MCR Photobooths know well in advance of the proposed performance.
3. Additional extras
Additional extras (a product or service you have requested which is not part of a standard package) may be added after the booking process. MCR Photobooths does not offer refunds or reductions if you discover an additional extra (which has been included during booking) is no longer required.
These must be delivered to MCR Photobooths at least 2 weeks prior to the event and in a format specified by MCR Photobooths. MCR Photobooths cannot guarantee that content delivered past 2 weeks before the event will (a) be displayed, or (b) work correctly. MCR Photobooths reserve the right to include advertising media during the presentation.
Should you wish to extend the operation times before the night please contact MCR Photobooths, if you decide to extend operation times on the night you may discuss it with the booth staff (subject to an extra cost at the discretion of MCR Photobooths)
4. Parking and additional charges
Please ensure a suitable parking space is available for MCR Photobooths for the length of time required. If there is no parking available next to the venue you must inform MCR Photobooths. If no parking is available and MCR Photobooths has not been made aware of any parking difficulties you will either be charged for the cost of parking and/or your start time may be delayed. Double yellow lines, time limited parking or residents only areas do not count as possible parking spaces, unless a permit is provided or the time limits allow parking from setup time to pack away time. If no other option is provided and no warning given you will be responsible for re-reimbursing the cost of any fines.
In the unlikely event of MCR Photobooths having to cancel due to injury , illness, or personal circumstances, a good effort will be made to find a suitable replacement. If this isn’t possible, any payments made will be returned including deposits. If either MCR Photobooths or client(s) has to cancel due to act of god where performance from MCR Photobooths becomes unfeasible the deposit will be retained.
If the client cancels within 14 days of the booked occasion 50% of the total fee is to be paid to MCR Photobooths.
If the client cancels within 7 days of the booked occasion or during the performance, the total fee will be liable.
If a booking takes place within 7 days of the scheduled event the cancellation fee is 50% of the total fee.
This also includes cancellations regarding the venue.
Unless the performance and preparation you receive was misleading to what was advertised or agreed, in accordance with trading standards no part or full refunds will be made. This includes lack of attendance by guests, weather conditions and/or unreasonable expectations from the clients. If your DJ starts late due to parking, traffic, venue or issues which are not within their control, no partial refund will be made. Any complaints or issues during your event should be raised with your DJ during the performance and forwarded to MCR Photobooths afterwards. Any enquiries into refunds should be made after the event and it is up to the discretion of MCR Photobooths as to whether your issue is investigated further.
7. Set up requirements
Our setup requires at least one 240V plug socket, and room for at least one large table. Please allow more space and plug sockets for additional extras or larger set ups. Some setups can be made smaller. If this is required please inform MCR Photobooths. The average set up time is approximately 60 minutes but may be less with easy access and parking. Lack of information regarding set up and pack away times including obstacles such as stairs or long distances from the vehicle to set up area may result in a delayed start time, or the requirement of venue staff to stay longer whilst packing away.
You must ensure we are made aware of any possible delays that we may experience (ie long distance from parking to set up area or venue not being accessible in good time).
MCR Photobooths have the right to start at a later than specified time with no penalty should inadequate set up time be given or no warning for possible delays.
Shelter must be provided for outdoor events where equipment could be damaged by weather conditions. The area of which equipment is set up must be even and solid surface to prevent accidents. Please liaise with the MCR Photobooths if this is problematic.
8. Certificates (PLI, PAT, etc)
You can request to see documentation such as Public Liability Insurance certificates or proof of PAT testing at any point.
9. Responsibilities of the client
During the period of Photobooth hire you are responsible for your guests and any damage or theft which is caused by guests attending your event. If any of your guests cause damage or steal equipment belonging to your DJ you may be asked to pay for the replacement or repair. You must provide a safe and secure area for the booth to operate and should the equipment or the staff safety by threatened, the staff reserves the right to cease operation until the threat has been satisfactorily dealt with. All children under the age of 16 must be supervised at all times by at least one adult and behaviour should be dealt with by the client. MCR Photobooths will not be liable for the supervision of minors. Verbal abuse is not tolerated and guests who are unable to behave should be dealt with by the client. If the behaviour of guests becomes, in the opinion of the operators, intolerable, MCR Photobooths are within rights to pack down and leave the event, requesting full payment.
We may take photographs or videos during your event, should any of your guests wish otherwise please advise as soon as possible. Any material captured may be used for advertising. Should any photographs be offensive or should any guests wish them to be removed please contact MCR Photobooths. Photographs of guests under 16 will not be distributed through social media, unless the client agrees that it is acceptable.
11. Advertisements / testimonials
You have the right to request that MCR Photobooths does not place advertisements in the way of a banner or posters placed away from the equipment set up. Some equipment may contain logos or contact information. Business cards may be left around your venue, please inform us if you would prefer their absence.
A testimonial will be requested after the proposed date, however you will not be obliged to give one.
12. Your details
MCR Photobooths may use the information to check current address, telephone and email address are valid along with any other relevant information provided during booking or pre-event discussions.
The client shall be responsible for ensuring compliance with all statutory provisions and local authority regulations applying to the engagement, for all insurance against public liability or any other contingency, and for all necessary Performing Rights Society and Public Performance Licences.
MCR Photobooths and any assistants will conduct themselves in a professional manner throughout.
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